May 20, 2025
Enhancing Forms and Surveys with the "Other" Option
Forms and surveys are crucial tools for gathering insights and feedback. Recently, we introduced a valuable feature that allows users to select an "Other" option in forms and surveys. This small addition may seem minor, but it significantly enhances the flexibility and usability of the feedback process.
The Importance of Custom Responses
Imagine you're conducting a survey asking, "How did you find us?" You might have options like Google, social media, or referrals. However, sometimes respondents may have unique answers that don't fit into these predefined categories. This is where the "Other" option comes in handy.

By adding an "Other" option, respondents can provide a custom response, ensuring you capture all valuable insights. This feature works seamlessly with radio buttons and checkbox selections, enhancing the overall user experience.
How to Implement the "Other" Option
Setting up the "Other" option in your forms is straightforward. Here’s how you can do it:
- Open your form builder.
- Select the question type (radio buttons or checkboxes).
- Add the options you want to provide.
- Include an "Other" option at the end.

Once this is done, respondents can select "Other" and fill in their custom answer. This not only enriches your data but also makes respondents feel heard and valued.
Capturing Custom Responses
When a respondent selects the "Other" option, they are prompted to enter their answer. This custom response is then captured and stored in your submission report.

This functionality allows you to analyze feedback more comprehensively, as you can see what unique insights respondents have provided. You might discover trends or patterns that you would have missed without this feature.
Viewing Responses in Submission Reports
After gathering responses, it's essential to analyze them effectively. The custom responses will show up neatly in the form submission report, making it easy to review and utilize the data collected.

This organized presentation of data allows for quick insights and helps in decision-making processes. You can identify common themes across all responses, which can inform your strategies moving forward.
Benefits of the "Other" Option
Integrating the "Other" option into your forms and surveys offers several advantages:
- Enhanced Flexibility: Respondents can provide answers that fit their specific situations.
- Better Data Quality: Capturing unique responses leads to more comprehensive data analysis.
- User Satisfaction: Respondents appreciate the ability to express their thoughts fully.
Additional Features and Updates
We are continuously working to enhance user experience. Along with the "Other" option, we encourage you to explore other features available in our platform:
- Ad integration for targeted outreach
- Automation tools to streamline processes
- CRM solutions for better customer management
Conclusion
The addition of the "Other" option in forms and surveys is a small yet impactful change that enhances the flexibility of data collection. By allowing respondents to provide custom answers, we are not only improving the quality of insights but also ensuring that every voice is heard. We’re excited about this update and look forward to seeing how it benefits your feedback processes!
Frequently Asked Questions
How do I set up the "Other" option?
Simply add it as an option in your form builder when creating questions that require multiple-choice answers.
Can I view the custom responses later?
Yes! Custom responses will be included in your submission report for easy access and analysis.
Will this feature work with all question types?
The "Other" option works seamlessly with both radio buttons and checkboxes, making it versatile for various question types.
Where can I find more resources about using forms effectively?
Check out our classes for in-depth training on creating effective forms and surveys.